Get in touch

Orders are packed in Sydney and dispatched within 2–3 business days with tracked Australia Post. You'll get an email with your tracking number as soon as it's on its way.

Standard shipping within Australia is $11 — free on orders over $35. Express Post is $15. We also ship to selected countries for a flat $20. See full shipping details.

We don't offer refunds or exchanges for change of mind, so if you're unsure about a piece, message us before ordering and we'll happily help. If your item arrives faulty, damaged or incorrect, we'll make it right. Read our returns policy.

We're so sorry! Email us at jewellerysui@gmail.com with your order number and clear photos of the issue. We'll get back to you within 2 business days with a replacement, repair or refund.

Yes, if your order hasn't been dispatched yet. Email us straight away with your order number and the correct address.

To keep your pieces shining, take them off before swimming, showering or the gym, and put them on after perfume, lotion and hairspray. Wipe gently with a soft dry cloth and store each piece separately in a pouch or box.

Yes! Sign up to our newsletter and get 10% off your first order. You'll also hear about new drops and restocks first.